Situational Theory of Leadership :
It says that,
Leadership is a function of the situation, and an effective leader is one who
assesses the situation accurately, uses a style appropriate to the situation,
is flexible, and is able to influence and alter the situation.
According to Hersey and
Blanchard, there are four main leadership styles:
·
Telling (S1) – Leaders tell their people what to do and how to do
it.
·
Selling (S2) – Leaders provide information and direction, but
there's more communication with followers. Leaders "sell" their
message to get people on board.
·
Participating (S3) – Leaders focus more on the relationship and
less on direction. The leader works with the team, and shares decision-making
responsibilities.
·
Delegating (S4) – Leaders pass most of the responsibility onto the
follower or group. The leaders still monitor progress, but they're less
involved in decisions.
According to Hersey
and Blanchard, knowing when to use each style is largely dependent on the
maturity of the person or group you're leading. They break maturity down into
four different levels:
·
M1 – People at this level of maturity are at the bottom level of
the scale. They lack the knowledge, skills, or confidence to work on their own,
and they often need to be pushed to take the task on.
·
M2 – at this level, followers might be willing to work on the task,
but they still don't have the skills to complete it successfully.
·
M3 – Here, followers are ready and willing to help with the task.
They have more skills than the M2 group, but they're still not confident in
their abilities.
·
M4 – These followers are able to work on their own. They have high
confidence and strong skills, and they're committed to the task.
The Hersey-Blanchard
model maps each leadership style to each maturity level, as shown below.
Maturity
Level
|
Most
Appropriate Leadership Style
|
M1: Low maturity
|
S1: Telling/directing
|
M2: Medium maturity, limited skills
|
S2: Selling/coaching
|
M3: Medium maturity, higher skills
but lacking confidence
|
S3: Participating/supporting
|
M4: High maturity
|
S4: Delegating
|
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